Privacy Policy

Legal name

Crovion

Business structure

Registered partnership

Country

India

Registered/business address

118-B/3, First Floor, Shahpur Jat, New Delhi – 110049

Website

https://crovion.com/

Privacy contact

contact@crovion.com

Support contact

contact@crovion.com

For privacy-related questions, requests, complaints, or concerns, you may contact us at contact@crovion.com.

Depending on how you interact with Crovion, we may collect information including:

Information you provide directly

This may include:

• Full name
• Email address
• Telephone/mobile number
• Company or business name
• Information provided during enquiries
• Information contained in messages or communications sent to us
• Information necessary to discuss or provide our services
• Billing or transaction-related information where applicable

Please do not submit sensitive personal information through our Website unless it is specifically requested and necessary for a legitimate purpose.

Information collected automatically

When you visit our Website, certain technical information may be collected automatically, which may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from technical information
• Pages visited
• Time spent on pages
• Referring website
• Website interaction information
• Cookies and similar technologies

The exact information collected may depend on the technologies and third-party services implemented on the Website from time to time.

We may use collected information for legitimate business purposes, including:

• Responding to enquiries and communications
• Providing information about our services
• Preparing proposals or quotations
• Communicating with existing or prospective clients
• Providing Performance Marketing services
• Providing Website Development services
• Managing client relationships
• Processing and confirming payments
• Maintaining business and financial records
• Improving our Website, services, and user experience
• Understanding Website usage and performance
• Preventing fraud, abuse, unauthorized access, or security incidents
• Complying with applicable laws and legal obligations
• Protecting the rights, property, and security of Crovion, our clients, and other users
• Carrying out other purposes reasonably necessary for our business operations

We will seek to process personal information only for lawful and relevant purposes.

Where applicable, Crovion may process personal data on the basis of consent or other lawful grounds permitted under applicable Indian law.

Where processing is based on consent, you may withdraw that consent by contacting us at contact@crovion.com.

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal or processing that may otherwise be permitted or required by law.

Crovion does not sell your personal information as a commercial product.

We may share information where reasonably necessary for legitimate business purposes, including with:

• Service providers assisting us with website hosting, analytics, communications, technology, payment processing, security, or other business operations
• Professional advisers where necessary
• Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law
• Third parties where disclosure is necessary to protect our legal rights, prevent fraud, investigate security incidents, or enforce our agreements
• Other parties where you have provided appropriate authorization or where disclosure is otherwise legally permitted

Any sharing of information will be undertaken for legitimate purposes and subject to applicable legal requirements.

Information may be used internally by Crovion for official business purposes, including client communication, service delivery, business administration, record keeping, analytics, security, and improvement of our services.

We do not intend to sell personal information to third parties.

Our Website may use cookies and similar technologies.

Cookies may be used to:

• Keep the Website functioning properly
• Remember preferences
• Understand Website traffic and usage
• Improve Website performance
• Analyze how visitors interact with the Website
• Support security and fraud prevention
• Support marketing or advertising functionality where implemented

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality or performance of parts of the Website.

Where required by applicable law, Crovion will seek appropriate consent before using non-essential cookies or similar technologies.

Our Website or services may, from time to time, use third-party platforms, technologies, tools, or service providers.

These third parties may process information in accordance with their own privacy policies and terms.

Crovion does not control the privacy practices of third-party websites or services and recommends that users review the relevant third-party policies before using those services.

The list of third-party technologies used by the Website may change as the Website develops.

Crovion takes reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

However, no electronic transmission, website, storage system, or method of internet communication can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

Crovion retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing or managing services
• Maintaining business records
• Resolving disputes
• Enforcing agreements
• Meeting accounting, tax, regulatory, or legal requirements
• Protecting our legitimate business interests

When information is no longer reasonably required, Crovion may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and regulatory requirements.

Subject to applicable law, you may contact Crovion to request information regarding your personal data or to request:

• Access to relevant personal information
• Correction of inaccurate or incomplete information
• Deletion of personal information where legally applicable
• Withdrawal of consent where processing is based on consent
• Information regarding how your personal information is processed
• Resolution of privacy-related concerns or complaints

Requests should be sent to contact@crovion.com.

We may need to verify your identity before processing certain requests.

Certain requests may be limited or refused where retention or processing is required by law or is otherwise legally permitted.

Our Website and services are intended for individuals who are 18 years of age or older.

Crovion does not knowingly seek to collect personal information from individuals under 18 through the Website.

If you believe that a person under 18 has provided personal information to Crovion, please contact us at contact@crovion.com.

Crovion primarily operates in India.

If you access our Website or communicate with us from outside India, your information may be processed in India or in other jurisdictions where our service providers operate, subject to applicable law.

By using the Website, you acknowledge that such processing may occur where legally permitted.

Our Website may contain links to third-party websites, social media platforms, or other online services.

Crovion is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

Crovion may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Website functionality
• Technology
• Applicable laws or regulations
• Business practices

Any updated version will be published on this page with an updated “Last updated” date.

Your continued use of the Website after an updated Privacy Policy is published constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

For privacy questions, data-related requests, or complaints, contact:

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction specified in Crovion’s Terms & Conditions.